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Good communication during the moving process is vital. At Arpin Van Lines, our Customer Care Management Program is based on a centralized relocation process. A single-source contact will be available to accept all orders for service, monitor each relocation from start to finish, maintain documented communications throughout the entire relocation process, and represent the interests of each customer within our system.

In addition to telephone communications, Arpin allows for 24-hour, 7-day internet access to our system, so you can plan your move when it’s convenient for you!

On-line Communications directed to your personal Move Coordinator
On-line Shipment Registration through our Secure Client Access
On-line Shipment Tracking through our Secure Client Access
On-line claims processing by completing our Statement of Claim


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